Customer Relations · Call & Contact centers
Alta Call, the first voice technology for contact centres bringing clients and agents closer together.
Boost agents’ performance, capitalizing on voice.
Every day, millions of calls to contact centers fail because of communication issues. This has an impact on contact centres’ business and on their working conditions.
Based on 12 years of research in signal processing and neurosciences, Alta Call makes conversations clear and natural.
Easy-to-install massively, no user-interaction needed to run, immediate integration with every software or conferencing plarform (Hermes, Avaya, Zoom, Teams, etc.).
Using Alta Call, contact centers agents boost their individual performance.
Sales
Up to +12%On the phone, clients and customers picture each other from their voice. Can I trust this person? Am I losing my time?
Customer satisfaction
Up to +15%Alta Call makes conversations clearer and more natural, leading to better customers' and agents' experience - with no further effort on their side.
How does it work?
Alta Call turns any voice into a clearer one, and enhances smile. Agents’ work is eased, as they can focus on the client (active listening) while reducing the effort on their tone of voice. Clients perceive them more positively, conversations are easier. Agents are less tired, happier at work and more engaged.
Request a demo
Get in touch by email at contact@alta-voce.tech and we'll get you started with a download link and access to our documentation!
